ITIL 4 Foundation Seminar

22-23 August 2023 | Intercontinental Regency | Kingdom of Bahrain

A Highly interactive Seminar on entry-level service management

ITIL Bahrain

ITIL 4 Foundation
Live In-Person Seminar

Welcome to our highly interactive 2-day Seminar on ITIL 4 Foundation Program. Participants attending this ITIL 4 Foundation in Bahrain will gain knowledge about the fundamentals of the latest ITIL 4 update. The Seminar introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation. ITIL 4 Foundation is an entry-level service management program that helps you explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this ITIL 4 Foundation program will have access to 9 Mock papers and LMS. Join us at this Seminar to begin your IT Service Management journey!


SEMINAR OUTLINE
process 2


WHO SHOULD ATTEND

Job roles that can benefit from ITIL 4 Foundation program include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

  • SEMINAR OUTLINE

    QUESTIONS ANSWERED

    WHY THIS SEMINAR?
    The Seminar is specifically for professionals in IT, Service Management. It provides a practical approach to IT Service Management with 9 Mock Exams.
    WILL THIS BE A EVENT OF ONLY PRESENTATIONS?
    This is an In-person Seminar focused on sharing knowledge on IT Service Management, with a liberal sprinkling of interactive Q & A sessions and case studies. The Seminar will be led by industry experts and will largely focus on ALL aspects of the subject. Our experts will provide insights and the Q & A session will address major questions of the delegates.
    IS THIS SEMINAR ONLY IN ENGLISH?
    Yes.
    HOW MUCH DOES IT COST?
    The Seminar cost is BHD 199 + VAT
    HOW MANY MOCK EXAMS CAN I ACCESS?
    You will have access to a total of 9 Mock Exams


    SEMINAR OUTLINE

    ITIL 4 Foundation - Part 1

    • ITIL4 Introduction
    • Service Management Terminology
    • The ITIL Service Value System (SVS)
    • The ITIL Guiding Principles
    • Governance
    • The ITIL Service Value Chain (SVC)

    ITIL 4 Foundation - Part 2

    • ITIL Continual Improvement
    • ITIL Practices
    • General Management Practices
    • Service Management Practices
    • Technical Management Practices
    • Exam Format & Structure
    • Mock Exam - 1

    AGENDA

    Intercontinental Regency, Kingdom of Bahrain
    BAHRAIN
    TUESDAY
    22
    22 AUGUST 2023
    INTERCONTINENTAL REGENCY, BAHRAIN
    • 8.30 AM Welcome & Registration
    • 9.00 AM Pre-Assessment
    • 9.45 AM ITIL4 Introduction
    • 10.30 AM Break
    • 10.45 AM Service Management Terminology
    • 11.30 PM The ITIL Service Value System (SVS)
    • 1.00 PM Lunch Break
    • 2.00 PM The ITIL Guiding Principles
    • 2.45 PM Governance
    • 3.30 PM The ITIL Service Value Chain (SVC)
    • 4.30 PM Module Exams & End of Day 1
    REGISTER
    BAHRAIN
    WEDNESDAY
    23
    23 AUGUST 2023
    INTERCONTINENTAL REGENCY, BAHRAIN
    • 8.30 AM Welcome ro Day 2
    • 9.00 AM Review of Day 1
    • 9.45 AM ITIL Continual Improvement
    • 10.30 AM Break
    • 10.45 AM ITIL Practices
    • 11.30 PM General Management Practices
    • 1.00 PM Lunch Break
    • 2.00 PM Service Management Practices
    • 2.45 PM Technical Management Practices
    • 3.30 PM Exam Format & Structure & Exam-taking Techniques
    • 4.30 PM Mock Exam - 1 & End of Seminar
    REGISTER

    BROUGHT TO YOU BY

    • Roshcomm
    • Bright Future Training Center
    • CEO Majlis
    • CEO Majlis
    • HRM Summit

    WHAT CLIENTS SAY

    • I participate in a lot of HR events but I would rank this event in the top category. An incredible lineup of speakers, and the set up and production of the conference was absolutely mind-blowing. I even paused mid-talk to applaud them because this event was off the charts.
    • I have no hesitation is confirming that the arrangements for this presentation were the best I have experienced of all the Conferences and Summits I have presented at.
    • This was a GREAT event. The people organising it are the best in class and I have no feedback for them other than thank you for looking after us all so well and making time for us when needed.
    client

    RON THOMAS
    Strategy Focused Consulting

    client

    DR. LESLIE THUROGOOD
    Mubadala

    client

    VERONICA MUNRO
    Standard Chartered Bank

    REGISTER NOW!

    Spaces are filling fast! Hurry and secure your seat for the Seminar