Managing Difficult Conversations
Live In-Person Seminar
Welcome to our highly interactive 1-day Seminar on Managing Difficult Conversations. The Seminar is specifically for professionals in HR, Sales, Customer Service, mid-level and Senior leaders. It provides practical strategies and skills to navigate difficult conversations, manage conflicts, and enhance communication effectiveness in high-stakes situations. Participants will learn how to foster productive dialogue, build trust, and achieve mutually beneficial outcomes in their respective roles. Our Managing Difficult Conversations Seminar is highly practical and activity-based and will include case-studies. It will equip participants with the necessary knowledge and skill to tranform the way people communicate when stakes are high, opinions vary, and emotions run strong. Join us at this Seminar to reinforce your core knowledge and skills on the subject and learn new ones to better prepare yourself and your team.
SEMINAR OUTLINE